Contact Support
We are a small team and read every message. Email is the fastest way to reach us, and we will get back to you as soon as we can.
Email us
Send us a message and we will get back to you as soon as we can.
support@2019audio.comBefore you email
Many questions about purchasing, downloads, and technical support are already answered on our FAQ page. If your question is about a specific order, include your order number and the email address you used at checkout so we can find it quickly.
What we can help with
Orders & downloads
A missing download link, a payment that did not go through, or trouble accessing a purchase.
Licensing
Questions about how you may use a sample pack or plugin, including commercial releases.
Technical & plugins
Installation, activation, or a plugin not loading in your DAW. Tell us your OS and DAW.
Anything else
Feedback, a problem with the site, or a question the FAQ does not cover.